Privacy Policy

Privacy Policy

At Serenity Beauty Secrets, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or booking an appointment with us.

Information We Collect

When you use our website or schedule an appointment, we may collect information including:

• Full name
• Phone number
• Email address
• Date of birth
• Appointment information
• Medical and health information submitted through required intake and consent forms
• Payment information (processed securely through our third-party payment providers)

How We Use Your Information

Your information may be used to:

• Schedule and manage appointments
• Send appointment confirmations and reminders
• Deliver electronic intake forms and consent documents
• Communicate regarding your appointments or requested services
• Process payments
• Improve our services and customer experience
• Comply with applicable legal and regulatory requirements

Text Messages & Email Communications

By providing your phone number and email address, you consent to receive appointment confirmations, reminders, intake forms, consent forms, and other communications related to your care. If you subscribe to promotional messages, you may opt out at any time by following the instructions provided in those communications. Standard message and data rates may apply.

Third-Party Services

We utilize trusted third-party service providers to assist with appointment scheduling, electronic forms, payment processing, and website functionality. These providers maintain their own privacy and security practices.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website performance.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the phone number or email listed on our website.